Our Commitment to Quality

BDO is committed to delivering exceptional client service by providing value to all clients through its sharp focus on quality and consistent levels of delivery. The firm acknowledges and commits to BDO’s role in serving the public interest through delivery of engagements across all our service lines and in supporting our people and community. Our strategy and operational existence is underpinned by the quality and the success of our work and therefore quality impacts and influences every aspect of our business and culture. 

Our comprehensive System of Quality Management (“SoQM”), aligned with the requirements of International Standard on Quality Management 1 underpins our drive for quality. The SoQM is Headed by our Head of Audit and Assurance Quality Management, supported by our Leadership Team and overseen by the Managing Director. As quality is a fundamental aspect of our business it is a standing agenda item on the Leadership Team’s agenda. 

The delivery of high-quality work requires knowledge, experience, project management, appropriate technology, suitable methodologies, and professional conduct. Accordingly, the firm’s SoQM is built around our people, processes, and technology and enables us continuously to improve and strengthen quality. 

We are heavily invested in nurturing and maintaining a robust culture of quality within our organization covering all levels of our talented team. Our culture encourages and supports collaboration, a growth mindset, robust challenge and emphasizes key professional behaviours such as integrity, objectivity, and professional competence together with judgement and professional scepticism. 

We are not content with simply maintaining our culture of quality; we are focussed on evolving, developing and enhancing it in our continual drive to deliver the highest quality work.